Contact
Contact Us
We're here to help you create the perfect jewelry experience.
Get in Touch
Customer Service Team
Email: mooiatelier23@gmail.com
Response Time: Within 24-48 hours during business days
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM CST
Saturday & Sunday: Closed
How We Can Help
Pre-Purchase Questions
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Sizing guidance and recommendations
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Custom design inquiries
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Product specifications
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Shipping and delivery options
Order Support
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Order status and tracking
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Modification requests
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Rush order requests
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Payment assistance
After-Sales Service
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Returns and exchanges
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Care and maintenance tips
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Warranty claims
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Repair services
Quick Solutions
Need immediate help? Check our [Return Policy] or [Sizing Guide] for instant answers to common questions.
For urgent matters, please mark your email subject line with "URGENT" and we'll prioritize your request.